Reference

How 388fd Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you use 388fd, how we store it, and the choices you have over it.

Data collected at account creationbKash, Nagad, Rocket payment details protectedYour right to request, edit or delete dataCookie use disclosed clearlyContact us to raise any data concern
388fd How 388fd Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply encryption and access controls across every layer of the platform — from your login session to the payment data tied to your bKash, Nagad or Rocket wallet. Our internal team accesses account data only when needed to resolve a verified support query or investigate a flagged transaction. We review our data-handling practices regularly and update this policy when our processes change. If any change materially affects your rights, we will notify you through your registered contact.

Data Encryption All account and payment data — including your linked bKash or Nagad details — is encrypted in transit and at rest using industry-standard SSL protocols.
Cookie Disclosure We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly. You can manage cookie preferences through your browser settings.
Account Security Login to 388fd uses OTP verification sent to your registered mobile number. If you notice any unrecognised access, contact support immediately to freeze the session.
Data Retention Policy We hold your data while your account is active. Once you request deletion and we close your account, we retain only what applicable law requires us to keep.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about this policy, want to correct information on your account, or need to request a data export, our support team handles privacy queries directly. Write to us via live chat or email and include your registered mobile number so we can locate your account quickly. We aim to respond to data-related requests within a reasonable timeframe — exact response times depend on query complexity and current volume.

Live Chat Open the chat widget from any page on 388fd. Mention your privacy query in the first message and our team routes it to the right person.
Email Support Send your data request or policy question to our support email. Include your registered mobile number so we can locate your account without delay.
Account Settings Some data corrections — like your display name or contact number — can be updated directly inside your account settings without contacting support.

Privacy Policy Questions Answered

The questions below cover what we get asked most about data, cookies, account access and your rights on 388fd. If your question is not here, reach us through live chat or email and we will respond with a clear, specific answer.

We collect your name, mobile number, email address and the wallet identifier for your bKash, Nagad or Rocket account. We use this to verify your identity and process transactions.

Your wallet identifiers are stored in encrypted form and used only to process deposits and withdrawals. We do not store your wallet PIN or full transaction history beyond what is needed for verification.

Yes. Write to our support team via live chat or email with your registered mobile number. We will compile and send your data within a reasonable timeframe based on query complexity.

Contact support and request account closure along with data deletion. We will remove your data except what local law requires us to retain after account closure.

We share limited data only with payment processors like those handling bKash, Nagad and Rocket transactions, and with fraud-prevention services. We do not sell data to advertisers or marketing companies.

We use session cookies to keep your login active and analytics cookies to monitor page performance. You can block or clear cookies through your browser settings, though some features may not work fully without them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.